Privacy Policy

Privacy Policy

Last Updated: January 2026

Welcome to RentCircle. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the RentCircle landlord portal and resource site (the “Site” or “Service”).

By accessing or using RentCircle, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Information You Provide

Account Information: When you create a RentCircle account, we collect information such as your name, email address, and/or phone number to authenticate you and provide access to the Service.

1.2 Information We Automatically Collect

  • Usage Data: Pages visited, actions taken, searches performed, and other in-app activity.
  • Device and Technical Data: Device type, operating system, browser type, IP address, crash logs, and unique device identifiers.
  • Cookies and Tracking Technologies: Used to remember preferences and analyze usage. Cookie settings may be controlled through your browser.
  • Location Data: Approximate location data if location services are enabled.

1.3 Information from Third Parties

We may receive information from third-party authentication providers, such as Google OAuth, including your name, email address, and profile image when you choose to sign in using those services.

2. How We Use Your Information

  • Service Delivery: To operate and maintain RentCircle features.
  • Personalization: To tailor content and user experience.
  • Communication: To send service-related notices, updates, and optional marketing emails.
  • Legal Compliance: To comply with applicable laws and enforce our terms.

3. Platform Payments and Subscriptions

RentCircle offers subscriptions that are processed by the platform from which you downloaded the app.

  • Apple (iOS): Payments and subscription management are handled by Apple via your Apple ID. RentCircle does not collect or store Apple ID payment details.
  • Google Play (Android): Payments and subscription management are handled by Google Play. RentCircle does not collect or store Google Play payment credentials.

4. Data Storage and Security

We store user data securely and restrict access to authorized personnel only. We apply reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access or disclosure.

5. Google OAuth Compliance

RentCircle complies with the Google API Services User Data Policy. Google user data is used only for authentication and account-related functionality.

  • Collected data may include name, email address, and profile picture.
  • Google user data is not sold or shared with third parties.
  • Access can be revoked at any time via your Google account settings.

6. Your Privacy Choices

  • Account Management: Update or correct your information in the app.
  • Cookies: Control cookies through browser settings.
  • Opt-Out: Unsubscribe from marketing emails at any time.
  • Account Deletion: Request permanent deletion of your account and data.

7. Children’s Privacy

RentCircle is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Service or by email.

9. Contact Us

Email: rentcircle@symph.co

Legal Company Name: Symph, Inc.

Effective Date: January 2026